Shipping policy

Shipping Policy

Thank you for shopping with us! At Organicsbykelz, we are committed to providing you with the best shipping experience possible. Below you’ll find all the details regarding our shipping process:

Processing Time

Orders are processed and shipped within 1-3 business days from the date of purchase, unless otherwise specified.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping charges are calculated at checkout based on the size and weight of your order, as well as your delivery location.
We offer standard shipping, expedited shipping and express shipping options.

Shipping Methods

Standard Shipping: Delivery typically takes 5-7 business days.
Expedited Shipping: Delivery typically takes 2-3 business days.
Express Shipping: Delivery typically takes 1-2 business days.

Note: Delivery times are estimates and may vary based on location, weather conditions, and other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number.
You can track your order status online through the carrier’s website using the tracking number provided.

International Shipping

We currently offer international shipping to select countries. Shipping rates and times vary depending on the destination.
Please be aware that international orders may be subject to customs duties, taxes, or fees. These are the responsibility of the customer.

Lost or Damaged Items

We are not responsible for lost or damaged items once they have been handed over to the carrier.
If your package is lost or damaged, please contact the carrier directly using the tracking number provided. If you need assistance, feel free to reach out to our customer service team.

Shipping Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Order Changes or Cancellations

If you need to make any changes or cancel your order, please contact us within 24 hours of placing the order. After that, the order may have already been processed for shipping.

Contact Us

If you have any questions about our shipping policy or need further assistance, please don’t hesitate to contact us at the Contact Us page.